Shipping Policy

 

1.Once receiving your payment, we will process your order immediately and ship out product within 2 working days ( If we do not have the item(s) you ordered in our warehouse we will get it(them) from one of our stores and ship within 5-7 business days. If we are temporarily out-of-stock we will contact you with three options: Advising you a similar item of equal value, waiting for the item to become available (we will provide you with an estimated date), or cancelling your order. Shipping takes 5-7 days. So commonly you can get product in 6-10 days from the day you make payment ( Delivery time is depended on the destination country .North American, West Europe, Oceania and Asian orders usually can reach clients’ door in 4-7days, others would be delivered within 7-14 days.) .

 

2. Once the order is shipped, you will receive an e-mail from us with your tracking number. 24 hours later you receive your tracking number, you will be able to track your order online.

 

3. Your phone number is necessary for the delivery. Please make sure you enter the right shipping address, we are not responsible for reshipment if you provide us with an incorrect address.

 

4. when you are a wholesale customer, the shipment will be based on the weight of the packages.

 

5. If you have any additional shipping inquiries, please do not hesitate to contact us.

 

★NOTICE:

 

a. Sometimes the Authorities (usually our Customs) can ask for additional information before releasing the package. If customers refuse to give the information requested, the package can't be delivered and it will be sent back to our offices. In this case the shipping costs and duties will be charged by customers.

 

b. If you are not at home when the items reach your home, the delivery company may send it for 1 or 2 times again. If you are still not at home once again. They may be sent back. You’ll have to pay for our posting to you again.

 

★IMPORTANT - If a package is returned to us because the buyers do not claim the package, we are not responsible for reshipping a replacement of items.